Job advertisement eCommerce Manager:in

eCommerce ManagerIn (m/w/d)

19grams is a specialty coffee brand from Berlin that was founded in 2002. We are dedicated to international premium coffees and live coffee in all its facets. With our 19grams cafés, the trade of coffee for companies and the online sale of specialty coffee, we are broadly positioned. We are a young, international team, with employees from over 20 countries and we are passionate about making our brand bigger and more successful.

As a member of our team, you can contribute your talent and skills in the field of e-commerce, both operationally and strategically. You will work as an e-commerce manager with a high level of personal responsibility along the entire value chain. Your tasks are to accompany the e-commerce platforms operationally in the day-to-day business, this includes the processes of digital customer acquisition, marketing campaigns, service processes, order control and billing processes.


Online Team:
- Assisting in the expansion and successful operation of all distribution and sales channels in e-commerce (webshop/ Amazon, etc.) in the B2B and B2C environment.
- Further development and optimisation of the usability of our website/webshops in terms of content and functionality
- Development of onsite and offsite campaigns to attract new customers and ensure a high level of customer loyalty
- Developmentof reports and evaluations of our performance channels


Your profile:

- First professional experience in the e-commerce environmentAffinity for the topic of digital customer experience: from online awareness to transactions and after-sales communication
- High affinity for online marketing, service processes, digital business models
- Initial experience with shop, CMS and ERP systems
- Basic HTML knowledge
- Good knowledge of SEO, SEA and SMM
- Independence and genuine enthusiasm for our product
- C2/ mothertonge in German
- Very good written and spoken English


COMMITMENT: For top quality coffee.

SKILLS: Organisational skills, timing - you can organise yourself and work very independently.

PERSONALITY: Enthusiastic, open, structured and reliable.

TEAM PLAYER: With the ability to work and think independently.


What we offer:

A responsible role in an ambitious and international team
Extensive induction
Flat hierarchies with plenty of room for personal initiative and development opportunities


INTERESTED?

Then send us your application with a short letter. Pia Klein is looking forward to receiving your application.

Tres Cabezas BERLINKAFFEE GmbH, Boxhagener Straße 74, 10245 Berlin. www.19grams.coffee, pia@19grams.coffee